Grateful Surfer

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Terms and Conditions

Effective Date: [Insert Date]

Welcome to GratefulSurfer.com, a website operated by Grateful Surfer®, a brand under Numotu LLC. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using GratefulSurfer.com, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree, please do not use this website.

2. Use of the Website

You may use this website only for lawful purposes and in accordance with these Terms. You agree not to:

Violate any applicable laws or regulations.
Use the website for fraudulent, misleading, or malicious purposes.
Attempt to gain unauthorized access to our systems.
Interfere with the security or proper functioning of the website.

3. Product Purchases & Payments

When making a purchase through GratefulSurfer.com, you agree to provide accurate payment and billing information. We reserve the right to refuse or cancel any order at our discretion, including suspected fraud.

Pricing & Availability: Product prices and availability are subject to change without notice.
Payment Processing: We use third-party payment providers. We do not store your credit card information.
Refunds & Returns: Refer to our Refund Policy for details on eligibility and process.

4. Intellectual Property Rights

All content, trademarks, logos, images, and text on GratefulSurfer.com are the property of Grateful Surfer® under Numotu LLC or are used with permission. You may not:

Copy, modify, distribute, or reproduce any content without prior written consent.
Use our brand name, logo, or images for commercial purposes without authorization.

5. Affiliate Links & Third-Party Websites

Our website may contain affiliate links and references to third-party sites. We are not responsible for the content, security, or policies of third-party websites. Your interactions with such sites are at your own risk.

6. Surf Coaching & Liability Disclaimer

By participating in any surf coaching, lessons, or events offered through Grateful Surfer, you acknowledge and accept the inherent risks of surfing and water activities.

Assumption of Risk: You participate at your own risk and agree that Grateful Surfer® and Numotu LLC are not liable for injuries, accidents, or damages incurred.
Medical Conditions: You are responsible for ensuring that you are physically able to participate in surf activities.

7. Limitation of Liability

To the fullest extent permitted by law, Grateful Surfer® and Numotu LLC shall not be liable for any:

Indirect, incidental, or consequential damages from website use or product purchases.
Errors, inaccuracies, or service interruptions.
Any injury, loss, or damage related to surf coaching or other activities promoted on the site.

8. Privacy Policy

Your use of GratefulSurfer.com is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

9. Changes to Terms & Conditions

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this page. Continued use of the website constitutes acceptance of the revised Terms.

10. Contact Us

For any questions regarding these Terms, please contact us at:
📧 [Insert Contact Email]

By using GratefulSurfer.com, you acknowledge and agree to these Terms & Conditions. 🌊🏄‍♂️

Common items in a terms and conditions agreement allow you to:

Withdraw and cancel services, and make financial transactions.
Manage customer expectations, such as liability for information errors or website downtime.
Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
Disable user accounts.
Write down any other terms or conditions that protect you or your audience.

Return and Refund Policy

Effective Date: [Insert Date]

At Grateful Surfer®, we stand behind the quality of our products. If you are not completely satisfied with your purchase, we’re here to help. This Return & Refund Policy outlines the terms under which returns, exchanges, and refunds are processed.

1. Eligibility for Returns & Exchanges

To be eligible for a return or exchange, your item must meet the following conditions:
✅ Unused & Unworn – The item must be in its original, unworn, and unwashed condition with tags attached.
✅ Original Packaging – Items must be returned in the original packaging.
✅ Return Request Timeline – You must request a return within 14 days of receiving your order.
✅ Proof of Purchase – A valid receipt or order confirmation is required.

🚫 Non-Returnable Items:

Surf Wax & Skincare Products (for hygiene and safety reasons).
Digital Products & Gift Cards (all digital sales are final).
Custom or Personalized Items (unless defective or damaged).
Final Sale Items (marked as non-refundable at checkout).

2. How to Request a Return

1️⃣ Email Us: Contact [Insert Contact Email] with your order number and reason for return.
2️⃣ Receive Approval: If your return meets our policy, we will provide a return authorization and shipping instructions.
3️⃣ Ship the Item: You are responsible for return shipping costs, unless the item is defective or incorrect.
4️⃣ Inspection & Processing: Once we receive and inspect your item, we will notify you of the approval or rejection of your return.

3. Refunds

Approved Refunds – Once your return is approved, refunds will be processed within 5-10 business days to your original payment method.
Shipping Costs – Original shipping costs are non-refundable unless the return is due to an error on our part.
Rejected Returns – If your return does not meet the conditions, it will be sent back to you at your expense.

4. Exchanges

Same Item Exchange – If you received a defective or incorrect item, we will replace it at no additional cost.
Different Item Exchange – If you wish to exchange for a different product, return your original item (per policy) and place a new order.

5. Lost or Damaged Shipments

We are not responsible for lost or damaged shipments caused by the carrier. If your package arrives damaged, please file a claim with the shipping provider and contact us within 48 hours.

6. Cancellations & Order Changes

Orders can only be canceled or modified within 24 hours of purchase. Once shipped, we cannot make changes.

7. Policy Updates

We reserve the right to modify this policy at any time. Updates will be posted here.

8. Contact Us

For any return or refund inquiries, contact us at:
📧 [Insert Contact Email]

By purchasing from GratefulSurfer.com, you agree to this Return & Refund Policy. 🌊🏄‍♂️

✅ This policy protects your business by:

Limiting return windows (14 days).
Excluding non-returnable items (hygiene, digital, custom, sale items).
Making the customer responsible for return shipping (except for defects).

Terms and Conditions

Terms and Conditions

1. Acceptance of Terms

2. Use of the Website

3. Product Purchases & Payments

4. Intellectual Property Rights

5. Affiliate Links & Third-Party Websites

6. Surf Coaching & Liability Disclaimer

7. Limitation of Liability

8. Privacy Policy

9. Changes to Terms & Conditions

10. Contact Us

Return and Refund Policy

1. Eligibility for Returns & Exchanges

2. How to Request a Return

3. Refunds

4. Exchanges

5. Lost or Damaged Shipments

6. Cancellations & Order Changes

7. Policy Updates

8. Contact Us

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